Privacy Policy

1. Protection of personal data
In compliance with Regulation (EU) 2016/679, of the European Parliament and of the Council, of April 27, 2016 (hereinafter RGPD), TELECOMMUNICATIONS MARKET DIRECT S.L. (hereinafter Diesl.com) makes clear this Policy regarding the treatment and protection of personal data.

 

Area of ​​application

This Policy will be applicable:

Those who visit the web pages of Diesl.com, (hereinafter, in any reference to it will also understand their online store www.diesl.es, subdomains and versions in other languages) To those who voluntarily communicate with Diesl .com through email, chat or filling in any of the data collection forms published on the website of Diesl.com.
To those who request information about the products and services of Diesl.com or who request to participate in any of the commercial actions of Diesl.com.
To those who formalize a contractual relationship with Diesl.com by contracting their products and services.
To those who use any other service present on the website that involves the communication of data to Diesl.com or access to data by Diesl.com for the provision of their services.
To any others who, directly or indirectly, have given their express consent for their data to be treated by Diesl.com for any of the purposes set forth in this Policy.
The use of the products and services of Diesl.com requires the express acceptance of this Policy.

Diesl.com warns that, except for the existence of a legally constituted representation, no user and / or client can use the identity of another person and communicate their personal data, so the data provided to Diesl.com must be personal data, corresponding to their own identity, adequate, relevant, current, exact and true. In this sense, the user and / or customer will be solely responsible for any direct or indirect damage caused to third parties or Diesl.com for the use of data from another person or their own data when they are false, erroneous, not current , inadequate or not pertinent. Likewise, the user and / or client who communicates the personal data of a third party will be responsible for having obtained the corresponding authorization from the interested party, as well as its consequences otherwise.

In the same way, the user and / or client that communicates personal data to Diesl.com declares to be of legal age, in accordance with the provisions of Spanish legislation, abstaining in the opposite case from providing data to Diesl.com. Any information provided about a minor will require the consent or prior authorization of their parents, guardians or legal representatives, who will be held responsible for the data provided by the minors under their care.

This Policy will be of subsidiary application with respect to those other conditions that on personal data protection are established with special character and are communicated, without limitation, through the registration forms, contracts and / or conditions of the particular services, being for This Policy is complementary to those mentioned in what is not expressly provided in them.

Purposes of the collection and processing of personal data

Diesl.com, in its capacity as responsible for the treatment, informs users of the existence of various treatments and files in which the personal data communicated to Diesl.com is collected and stored.

 

The purposes of said collection and processing of personal data are the following:

In relation to the "cookies" that Diesl.com uses in browsing through its web pages, they are stored in the user's terminal equipment (computer or mobile device) and collect information when visiting said web pages, in order to improve the usability of the same ones, to know the habits or needs of navigation of the users to be able to adapt to them, as well as to obtain information with statistical purposes. In the case of those users who are already clients of Diesl.com, the information collected with the cookies will also be used to identify them when accessing the different tools that Diesl.com makes available for the management of the services. In any case, users can configure their browser, so that it disables or blocks the reception of all or some of the cookies. The fact of not wishing to receive these cookies, does not constitute an impediment to access the information 

of the Diesl.com websites although the use of some services may be limited. If once consent has been granted for the reception of cookies, it is desired to remove this, those stored in the user's equipment should be eliminated, through the options of the different browsers.

All information about the cookies used by Diesl.com, is published in its Cookies Policy, available for consultation at https://www.diesl.com/politica-de-cookies/.
In the case of sending an email to Diesl.com or a communication of personal data through any other means, such as a contact form, the purpose of collecting and processing said data by Diesl. com is the attention of inquiries and requests for information that arise about the products and services of Diesl.com.
In the case of sending an email to Diesl.com related to their job offers, said data will be processed to participate in the personnel selection procedures.
In the case of Diesl.com forms that interested parties complete to participate in any of the commercial actions of Diesl.com, the purpose will be to enable such participation, as well as the sending of commercial and advertising communications about the services of Diesl. com, unless the interested party expressly expresses his opposition at the same moment of the collection of his data. Notwithstanding the above, the interested party may modify his decision at any time, as many times as he wishes, through the means provided by Diesl.com for that purpose.
When contracting the services offered by Diesl.com, only those personal data necessary to establish the contractual relationship and enable the provision of services and remuneration of the same by customers will be collected, said data being collected and treated with the following purposes:
The main purpose will be to maintain the contractual relationship established with the client, in accordance with the nature and characteristics of the contracted services, by contacting Diesl.com with the client through the e-mail, telephone or other address. means indicated by the latter.
To send documentation and information related to the contracted services, as well as to send commercial and advertising communications about them or similar ones by Diesl.com, through postal mail, e-mail, telephone, SMS or other means indicated by the client, unless the client expressly expresses his opposition at the time of contracting. Regardless of whether the client has chosen to receive commercial information from Diesl.com or not, the client may modify their decision at any time, as many times as they wish, through the specific section available for this in their Client Area.
For the maintenance of historical records of commercial relations during the legally established terms.
In those cases in which Diesl.com must access and / or process personal data with respect to which the client has the status of responsible or in charge of the treatment, Diesl.com will treat said data as the person in charge of the treatment in accordance with the provisions of the Article 28 of the RGPD and according to what is indicated in the section called "Diesl.com as responsible for the treatment", included in this Policy.
In compliance with the provisions of Law 25/2007, of October 18, on the preservation of data relating to electronic communications and public communications networks, Diesl.com informs the user that certain traffic data will be retained and kept. generated during the development of communications, as well as, where appropriate, to communicate said data to the competent bodies provided that the legal circumstances provided for in said Act concur.
For all those other purposes, which expressly appear in the Specific Conditions that apply to the corresponding product or service contracted by the customer and expressly accepted by it.

 

Period of conservation of personal data

Diesl.com will keep personal data for the time strictly necessary for the fulfillment of the previously detailed purposes. Diesl.com will be able to keep these data duly blocked during the period in which they could derive responsibilities from their relationship with the client.

In the case of the data object of conservation with reason of to the Law 25/2007, of 18 of October, of conservation of data relative to the electronic communications and to the public networks of communications, the period of conservation of the same will be the detailed in said regulations.

Recipients of personal data

The recipients of the personal data collected by Diesl.com will be the following:

Diesl.com employees themselves in the performance of their duties.
The providers of Diesl.com that intervene in the provision of services, in the event that this is necessary for the provision thereof.
The companies that make up the Group of Companies of which Diesl.com is a part, understood within the meaning of article 42 of the Commercial Code, whose activity is the commercialization of services of an identical or analogous nature offered by Diesl.com, such as services of presence on the Internet, managed hosting, Cloud computing or advanced technological infrastructure solutions.
The judicial or administrative bodies, as well as the Security Forces of the State, in the event that Diesl.com was required in accordance with current legislation to provide information related to its clients and its services.
Any others that due to the nature of the service must access the data provided with it, as detailed in the Specific Conditions that apply to the corresponding product or service contracted by the customer and expressly accepted by the latter.
Rights of users and exercise thereof

Users may exercise at any time the following rights recognized by the RGPD:

Right of access.
Users have the right to obtain from Diesl.com information about whether they are treating personal data that concerns them, to access them and to obtain information about the treatment performed.
Right to obtain a copy of your personal data.
Right of rectification.
Users have the right to Diesl.com rectify their personal data in the case that they were inaccurate or incomplete.
Right of suppression.
Users have the right to proceed to the deletion of the data when these are no longer necessary for the purpose for which they were provided or when the other circumstances provided by law are present.
Right of limitation of treatment.
Users have the right to request a limitation in the processing of their personal data, so that they do not apply to them the treatment operations that should correspond in each case, in those cases provided for in art. 18 of the RGPD.
Right to portability.
The users have the right to receive the personal data that concern them in a structured format, as long as said data are exclusively for the user and have been provided by the latter.

Users may exercise these rights in the following ways:

If they are clients of Diesl.com, users can check their personal data at any time through the "My data" section of the "Client Area" tool, which is accessed authenticated from http: //www.diesl. com/. They can also send a message through the "Contact" section of said tool, indicating the right they wish to exercise.
Whether they are customers of Diesl.com or not, users can exercise their rights by sending a communication by e-mail to the address info@diesl.com or by sending a request accompanied by your D.N.I. or valid document in law that proves your identity, addressed to Diesl.com, C / Casanova 5, 08011, Barcelona, ​​Spain, to the attention of the Commercial Information Department, specifying the right you wish to exercise.
In cases of manifestly unfounded or excessive requests for their repetitive nature, Diesl.com reserves the right to charge a fee for administrative costs arising or the right to refuse to act on them, as established in the art. 12.5 RGPD.

Control authority

The users and / or clients may contact the corresponding local control authority if they consider that the treatment carried out with respect to their personal data has not been carried out in accordance with current legislation.

The data protection control authority in Spain is the Spanish Data Protection Agency, whose contact information is available on its website, specifically at http://www.agpd.es/portalwebAGPD/CanalDelCiudadano/contacteciudadano/ index-ides-idphp.php.

International data transfers

In those products and services of Diesl.com where international transfers are required to enable the provision thereof, said circumstance will be included in the Specific Conditions that are applicable to the corresponding product or service contracted by the customer and accepted. expressly by this prior to them.

Diesl.com as the treatment manager

Pursuant to article 28 RGPD and concordant, Diesl.com will treat the personal data with respect to which the client will hold the status of responsible or in charge of the treatment, when this is necessary for the adequate provision of the contracted services. In this case, Diesl.com will act as the processor, in accordance with the following terms:

Diesl.com will only process the data in accordance with the instructions of the responsible or treatment customer, not using them for a purpose other than that which appears in this Data Protection Policy and / or in the applicable contractual conditions.
Fulfilled the provision of services that motivate the processing of personal data, these will be destroyed, as well as any support or documents that contain any personal data or any type of information that has been generated during, for and / or for the provision of the services object of the corresponding Conditions. Notwithstanding the foregoing, Diesl.com may keep the aforementioned data duly blocked during the period in which responsibilities can be derived from its relationship with the customer.
In the event that Diesl.com uses the data for another purpose or communicates or uses it in breach of this Data Protection Policy and / or the corresponding Terms of Service, it will also be considered responsible for the processing.
Diesl.com undertakes, in accordance with article 28 of the RGPD, to maintain due professional secrecy with respect to personal data to which it must access and / or deal with in order to comply in each case with the purpose of the Conditions of the service that are applicable to them, both during and after their termination, undertaking to use said information only for the purpose envisaged in each case and to demand the same level of commitment from any person who participates in their organization in any phase of the personal data treatment responsibility of the client.
In accordance with the provisions of the RGPD, the following rules shall apply in relation to the form and modalities of access to the data for the provision of services:
In the event that Diesl.com must access the treatment resources located in the client's facilities, the latter will be responsible for establishing and implementing the security policy and measures, as well as for communicating them to Diesl.com, who undertakes to respect them and to demand compliance from the people in their organization who participate in the provision of services.
 When Diesl.com remotely accesses data processing resources, the client must establish and implement the policy and measures of security, as well as of communicating the same to Diesl.com, who undertakes to respect them and to demand compliance from the people of their organization who participate in the provision of the services.
 When Diesl.com remotely accesses data processing resources, the client must establish and implement the security policy and measures in their remote treatment systems, being Diesl.com responsible for establishing and implementing the policy and measures of security in their own local systems.
 When the service is provided by Diesl.com in its own premises, Diesl.com will collect in its Register of activities the circumstances related to the data processing in the terms required by the RGPD, including the security measures corresponding to said treatment.
The access and / or treatment of the data by Diesl.com, without prejudice to the legal provisions or regulations in force that may be applicable in each case or those that Diesl.com adopts on its own initiative, will be subject to security measures necessary for:
 Guarantee the confidentiality, integrity, availability and permanent resilience of the treatment systems and services.
Restore availability and access to personal data quickly, in case of physical or technical incident.
Verify, evaluate and assess, on a regular basis, the effectiveness of the technical and organizational measures implemented to guarantee the safety of the treatment.
Pseudonymize and encrypt personal data, if applicable.
The client authorizes Diesl.com, as the person in charge of processing, to subcontract with third parties, in the name and on behalf of the client, storage services, custody of backup copies of data and security, and those that are necessary to enable the provision of contracted services, respecting in all cases the obligations imposed by the RGPD and its development regulations. At any time, the customer can contact Diesl.com to know the identity of the subcontracted entities for the provision of the indicated services, which will act in accordance with the terms provided in this document and prior formalization with Diesl.com of a contract of data processing in accordance with art. 28.4 of the RGPD.
The client authorizes Diesl.com to perform the actions indicated below, provided they are necessary for the execution of the provision of services. Said authorization is limited to the action / s necessary for the provision of each service and with a maximum duration linked to the validity of the applicable contractual conditions:
To carry out the processing of personal data on portable devices only by users or user profiles assigned to the provision of services.
To carry out the treatment outside the premises of the client or Diesl.com, only by users or user profiles assigned to the provision of services.
The entry and exit of media and documents containing personal data, including those included and / or attachments to an email, outside the premises under the control of the customer responsible for processing.
The execution of the data recovery procedures that Diesl.com is obliged to perform.
Diesl.com is not responsible for the breach of the obligations derived from the RGPD or the corresponding regulations regarding data protection by the user and / or client as far as their activity is concerned and which is related to the execution of the contract or commercial relations that join Diesl.com. Each party must face the responsibility arising from its own breach of contractual obligations and the regulations themselves.

Data of the person responsible for the treatment. TELECOMUNICACIONES MERCADO DIRECTO S.L  NIF: B-63668842, Registered office: P. Guayaquil, 47 08030 Barcelona (Spain)   E-mail: info@diesl.com   Data of the Delegate of Protection of data: info@diesl.com

Classified by their duration:

    Session cookies: collect and store the data while the user accesses the web page.

    Persistent cookies: collect and store the data in the user's terminal for a variable period of time depending on the purpose for which they have been used.

The time of conservation of the cookies will depend on the type in question and will always be the minimum necessary to fulfill its purpose.

In any case, users can configure their browser, so that it disables or blocks the reception of all or some of the cookies. The fact of not wishing to receive these cookies, does not constitute an impediment to be able to access the information of the websites of Diesl.com although the use of some services may be limited. If once consent has been granted for the reception of cookies, it is desired to remove this, those stored in the user's equipment should be eliminated, through the options of the different browsers.

The way to configure the different browsers to exercise the actions indicated in the previous paragraphs, can be consulted in:
The way to configure the different browsers to exercise the actions indicated in the previous paragraphs, can be consulted in:

Firefox:
http://support.mozilla.org/en/kb/cookies-informacion-que-los-sitios-web-guardan-en-?redirectlocale=en-US&redirectslug=Cookies
Chrome:
https://support.google.com/chrome/answer/95647?hl=en
Explorer:
http://windows.microsoft.com/es-es/windows7/how-to-manage-cookies-in-internet-explorer-9
Safari:
http://translate.google.com/translate?hl=en&sl=en&tl=en&u=http%3A%2F%2Fsupport.apple.com%2Fkb%2Fph5042
Diesl.com will modify this Cookies Policy whenever there are changes in the configuration and / or use thereof, publishing their updated version on their websites.

3. Configuration & Privacy

If you have purchased at Diesl.com store, you may have selected to receive advertising from one of our weekly newsletters with product offers. To unsubscribe you must log in and manage your user settings.

If you do not know how to proceed or to lose your access data. Please, perform the steps in the following section.

 
Problem resolution
1. Newsletters, How to unsubscribe?
1.1 Access to "My account".
1.2 Access the user panel.
1.3 Change the configuration of the "Newsletters".

 
2. How to recover the password?
2.1 Access to "My account".
2.2 Click on "Have you forgotten your password?".
2.3 Fill in the form and click on "Next".